As it has always been, the safety and security of our guests and staff remain our highest priority. We have been closely monitoring the updates from the World Health Organization (WHO), the Greek Ministry of Health, and the Greek Ministry of Tourism, as well as the Greek government’s guidelines regarding the protection from the covid-19.
On a daily basis, our management and staff are working hard to ensure that our hotel meets the latest guidance on hygiene and cleaning. We follow all the rules and we are in compliance with the official hygiene & safety protocols issued by the Greek Authorities.
Please take a few moments and read carefully the below measures and instructions:
1. Health inspection certificates
Safety protocols are in placed. Our hotel is certified & follows the Government’s guidelines.
2. Cleaning Protocols & Products / Housekeeping
We use cleaning products and hygiene protocols of the highest international standards.
Use of disinfecting products and health protocols to clean the apartment,
with a particular focus on high-touch items.
Hotel folders and similar stuff have been removed from our rooms for safety reasons.
Housekeeping service will be provided upon request, as well as the change of linen and towels, according to safety protocols, in order to eliminate contact as much as possible, for your and your company’s safety. We advise our guests to inform us how often or when they wish us to arrange their room cleaned.
We have increased the frequency of cleaning and disinfecting in the reception and room keys, to name a few.
Our textiles and towels are washed over 70 degrees and treated according to safety protocols.
Hand disinfectants can be found in all common areas.
We are following the strictest purification and sanitizing standards for ventilation and air-conditioning systems and for purifying water and the pool.
3. Check-in & Check-out Policy
According to the new regulations, the check-in time is altered to 14:00 pm and the check-out to 10:00 am, so the apartment will be cleaned, disinfected and aired properly.
4. Social Distancing Rules
We inform and encourage all our guests to keep the appropriate social distancing rules
indoors and outdoors of our premises.
Contactless payment options are encouraged & available.
5. Cooperative Doctor
Our property cooperates with a Doctor (well trained and certificated also for COVID-19 cases), who is responsible for any possible case of our in house guests 24/7.
6. Transfer Services
All the transfer which are arranged through our concierge department before the arrival or as an in-house guest, will take place under the health and safety regulations.
Maximum number of guests -depending on the vehicle.
Appropriate cleaning procedure -of the vehicle before and after the service.
Please note that:
It is your responsibility to report to our staff any symptoms
you might have, even if they are minor.
It is your responsibility to report us if you think that
you have been in contact with a possibly infected person.
The above measures are valid until further notice and may be updated following the instructions issued by the Greek government.
We look forward to opening our doors for the new summer season and welcoming you at Sea Dream Luxury Home with the same Greek hospitality, smiles and a stronger spirit.
Enjoy your holidays and STAY SAFE.